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The counter, on its own screen.
Drip & Bake Service.
Drip & Bake Service is the Service Dashboard as an app: the queue, the clock and the shift's pages, on the device that lives by the till. It installs on an iPad, an iPhone, an Android tablet or phone, a Mac or a Windows computer.
Connected to the shop once, by an owner or manager.
A counter tablet shouldn't be a browser someone can wander off in.
A shared tablet gets closed, redirected and left on the wrong page. The app opens on your shop's staff sign-in, full screen, and tells the person on shift when an order comes in.
Your team's screen, on the device you chose.
01 / The app
Made for the screen by the till.
The app is the Service Dashboard your team already knows — Live Store, the clock, the shift — full screen, with its own icon and no address bar or tabs to lose.
While it's open it asks the device to keep its screen on, so the queue stays in view through a shift.
02 / Setup
Set up once, by you.
Install it on the device from dripandbake.com/app and open it. An owner or manager signs in once with their Drip & Bake account to connect the device to the shop. From then on it opens at your shop's staff sign-in.
Your own sign-in is used for that moment only and is never kept on the device, so a shared tablet never holds the keys to your business.
03 / Sign-in
Then everyone signs in as themselves.
Each shift, your team signs in with their own Employee ID and password, and sees the pages their role allows — exactly as they would in the browser.
If the device changes hands or leaves the shop, it can be signed out of your shop from the staff sign-in page.
04 / Notifications
New orders, told to whoever's on.
When an order is placed, the app can notify the people on shift: the order number, who it's for and what they ordered. Tapping it opens the queue.
Only people who are clocked in are notified, so nobody hears about the morning rush on their day off. Notifications are turned on for each device in Settings — the counter tablet and the phone in someone's pocket rarely want the same answer.
Thursday 24 September
8:39
05 / The pages
The whole Service Dashboard, by role.
The app carries every page a shift runs on — Live Store, the shift, Timecards, BakeAhead, Ticketing, Refunds, Menu, Inventory and Tap & Tend — and each person sees only the ones their role allows.
Billing, settings and the rest of the business stay in Admin, which has an app of its own for the owner.
Thought through, underneath
Always current.
Easy to take back.
Why the app never needs updating to improve, and how a device leaves your shop.
Always the version you're running.
The app shows the live Service Dashboard, so an improvement reaches the counter the moment it reaches the browser. There is nothing to update.
Easy to take back.
An owner or manager can disconnect the device from your shop in Service → Settings, and it goes back to setup. Using it for your shop again takes an owner or manager signing in once more.
Questions
The app, the browser,
and the device you have.
Do we need the app to use the Service Dashboard?
No. The Service Dashboard runs in any browser, on any tablet. The app gives it its own icon and a full screen, keeps the screen on, and adds order notifications for the people on shift.
Which devices does it run on?
iPad, iPhone, Android tablets and phones, Mac and Windows. It is one app, the same for every shop, installed from dripandbake.com/app. On an iPad or iPhone, notifications arrive once the app is on the home screen.
Drip & Bake Service
Put it by the till.
Your team takes it from there.
Install it, connect it to your shop once, and hand your team a screen that opens on their work.
Start free — no card needed. Print your counter sign, put it beside the till, and see what happens.